Uber’s chief product officer on travel, AI agents, and playing both sides of the robotaxi race

In this episode, Connie Loizos sits down with Uber chief product officer Sachin Kansal to discuss the company’s expanding vision beyond ride-hailing, from hotels and travel planning to AI-powered shopping and autonomous vehicles. Sachin explains how Uber decides which new products to build, why the company believes a hybrid network of human drivers and robotaxis is the future, and how AI is reshaping the experience for riders, drivers, and merchants alike. They also discuss Uber’s growing travel ecosystem, the strategy behind Uber One, the company’s partnerships with autonomous vehicle developers, and why Uber sees itself as the platform connecting consumers, drivers, and AI in the years ahead.